Discuss the question
Set out the issue, relevant background, time period and any known deadline.
GTA home / How we work
A clear working process
Good work begins with a shared understanding.
Before work begins, the matter, responsibilities and expected outputs should be clear. The steps below outline a considered way to start and carry an engagement forward.
Listen · Scope · ProceedProfessional engagements
Gopal Tyagi & Associates
New Delhi, India
Gopal Tyagi & Associates
New Delhi, India
Clarity on the work protects everyone involved.
A professional engagement should be based on a clear understanding of the question, the work to be performed, the information required and each party’s responsibilities. The final scope and terms should be documented before the work proceeds.
The process
Four steps, agreed around the matter.
The exact sequence and deliverables can vary with the nature of the assignment and the applicable professional requirements.
Agree the scope
Clarify what is included, the expected outputs, responsibilities and any limits.
Arrange information
Identify the records and explanations needed, and agree a secure way to share them.
Work to the terms
Carry out the agreed work and communicate through the method set at the outset.
Good practice
Keep the essentials clear.
Every engagement is different. A shared record of the agreed scope helps prevent misunderstandings about what the work covers and which information is still required.
01Scope and deliverables
02Roles and responsibilities
03Timelines and key dates
04Secure information sharing
Questions & answers
How an engagement takes shape.
Answers to common questions about starting and agreeing professional work.
What happens at the first discussion?
The first discussion clarifies the broad question, relevant context, important dates and whether the matter is within the firm's practice.
When does a professional engagement begin?
An engagement begins after the firm and prospective client agree the scope, responsibilities and terms in writing. An initial enquiry alone does not create an engagement.
What information should I prepare?
Prepare a short summary, the relevant period, known deadlines and the key question to be addressed. Do not send sensitive documents through an unsecured channel.
How are documents shared?
If supporting records are needed, the firm and client should agree an appropriate secure method for sharing them.
Will every engagement follow the same steps?
No. The work plan, timing, information requirements and reporting arrangements depend on the agreed scope and the nature of the matter.